Not satisfied with your results or product? No problem!

Simply contact our support team at support@elitebeauty.com and reply to the confirmation email you received after placing your order. Our customer support team will review your request and assist you as quickly as possible with a suitable solution, including a refund if applicable.

We have complete confidence in our Elite Lashlift Set and believe you will love the results and your beautiful new lashes. That’s why we offer a 30-day money-back guarantee.

All Elite Beauty products are:

• 
  Dermatologically tested
  
• 
  100% vegan
  
• 
  Cruelty-free
  

Your satisfaction and confidence are our priority.

How long does the shipping take?

The delivery time to USA, Canada and United Kingdom is currently 7-9 business days. You can find the details in our delivery information.

How can I track my order?

As soon as we ship your package, you will receive an email with a tracking number. You can easily track your order on our website. To do this, go to TRACKING and just enter your email address and order number and you will have all the information at a glance.

Refund Processing

Your refund will be issued as soon as your request has been reviewed and processed by our support team.

Once approved, the refund will be sent to the original payment method used for the purchase.

Please note:

Refunds are typically processed within a few minutes after approval.

Depending on your payment provider or bank, it may take 3–10 business days for the amount to appear in your account.

Credit card refunds may take slightly longer depending on the issuing bank.

At Elite Beauty, we always aim to process refunds as quickly as possible. However, the exact timing may vary depending on your bank or payment provider.

With Elite Lash Serum, many customers begin to see visible improvements in as little as 2 weeks, with the potential for up to 70% longer-looking lashes within 4 weeks.

However, results may vary from person to person, so consistency and patience are key.

For the best results:
Apply the serum daily as instructed.

Stay consistent with your routine.

Track your progress by taking photos on Day 1, Day 30, and Day 60.

These photos also help qualify for our Elite Growth Guarantee.

Remember: beautiful lashes take time. With regular use and patience, your lashes can become longer, fuller, and healthier-looking.